TheLoops

TheLoops

Analyzed customer experience monitoring platform.

Released on December 2, 2022

business
data
analysis
customer
management

Overview

TheLoops AI for CX platform is a powerful tool designed to help organizations with their customer experience by providing agent quality monitoring, voice of customer analysis, real-time troubleshooting and more.

TheLoops platform integrates data from multiple sources to provide insights into customer health, sentiment and usage, and enables automation of processes with low-code support workflows.

The tool is trusted by leading SAAS companies and has been proven to reduce customer churn and number of escalations. Additionally, TheLoops provides visibility into support operations, allowing organizations to gain a comprehensive understanding of their customers in one place.

TheLoops platform is free to trial and provides secure data integration, with a range of resources available to help organizations get the most out of their AI for CX platform.

TheLoops

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