Scribo

Scribo

Personalized customer support chatbot.

Released on March 28, 2022

chatbot
assistant
development
no-code

Overview

Scribo AI is a tool that enables users to build generative chatbots using their business knowledge. These chatbots are designed to engage, assist, and delight customers by providing fast, accurate, and personalized information.

The tool allows users to create AI assistants specialized for their specific needs, whether it's 24/7 customer support or information retrieval. The process involves three steps.

First, users choose a name and define the purpose of their chatbot, highlighting the specific problems it solves and the benefits users can expect. Second, users train their chatbot by feeding it insider knowledge from relevant documents such as sales reports or course materials.

Users can also integrate direct connections to data sources like CRMs for seamless integration. Finally, users can launch their chatbot with a single click, enabling frictionless access to information anytime.Scribo AI offers various use cases, such as improving productivity for employees and students by reducing time spent searching for information, providing quick and accurate answers to customers for self-service, and increasing sales through better customer engagement.

The tool offers plans that can be easily adjusted to accommodate evolving needs, ensuring flexibility for users. Users can also train their chatbots using their own data, allowing for a more customized and tailored conversational experience.

The training duration depends on factors like dataset size and complexity, ranging from a few minutes to several hours. Additionally, the tool supports continuous learning and improvement, allowing users to update the chatbot's knowledge base with new data even after the initial training phase.

Scribo

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