Overview

Frida Futurelab is a GPT aimed at providing user guidance and assistance in developing comprehensive customer experience (CX) strategies. It uses a diverse set of resources from Futurelab Experience, including their website content, white papers, blog posts, and books by Kari Korkiakoski.

Its primary function is to aid users in navigating the Futurelab Experience resources and derive practical insights for improving customer experience, serving as a tool that interprets and applies the theoretical material to a user's specific concerns.

Frida Futurelab provides support for queries in both English and Finnish languages. Additionally, this GPT can analyze customer feedback, provide strategies for effective customer complaint handling, and aid in understanding the role of emotions in customer experience.

Furthermore, it has distinct functionality that can help in creating unique customer experience strategies, underscoring its in-depth resourcefulness in the realm of customer experience strategy formulation.

It requires a ChatGPT Plus subscription for utilization.