Fini
Engaged customer retention via interactive chat support.
Released on July 19, 2022
Overview
Fini is a powerful AI chatbot tool that helps companies engage and retain more users. It is designed to provide customers with 24/7 interactive chat support, powered by the company’s own knowledge base.
By simply providing a link to their knowledge base, companies can deploy an AI agent without any code or integration. Fini’s AI chatbot is designed to deliver a human-like experience to customers, allowing them to configure the tone and character of their AI agent.
Additionally, it allows seamless human routing when the AI agent does not know the answer or is preconfigured to do so. It also supports multi-channel approaches, allowing companies to deploy the AI agent wherever their customers are, with pre-built integrations with platforms like Intercom, Slack, and Discord.
Fini also uses AI to help Growth teams identify reasons for churn and deliver personalized experiences to retain existing customers. It has been trusted by data-driven tech companies around the world, with reported improvements in user retention of up to 24%, revenue/user uplift of up to 15%, and activation uplift of up to 30%.
With a 7-day integration time, Fini is the perfect tool for companies that want to maximize customer retention and ROI.
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