Overview

Dynamics 365 CRM Genius is a GPT that acts as an intelligent assistant for users of Microsoft Dynamics 365, a suite of intelligent business applications produced by Microsoft.

It is powered by ANEGIS, a provider of leading-edge solutions to businesses worldwide. Dynamics 365 CRM Genius is designed to guide users through the functionality and capabilities of Dynamics 365, with answers and advice pertaining to the various integrated applications within the Dynamics 365 suite.

Its focus on the CRM (Customer Relationship Management) aspect implies its key functionality is to assist with and improve interactions with customers and potential customers.

Furthermore, this GPT offers practical and insightful responses to a range of inquiries which may span Dynamics 365s integration with other Microsoft products, updates and advancements within Dynamics 365 Sales, usage best practices for Dynamics 365 for Customer Service, or a walkthrough of Dynamics 365 Commerce's features and capabilities.

Therefore, Dynamics 365 CRM Genius essentially serves as an automated guide that helps users navigate and fully exploit Dynamics 365's diverse array of functions, answering queries and delivering on-demand help to professionals working in CRM and others who use the Dynamics 365 suite.