Overview

Customer Journey Mapper is a GPT that provides in-depth assistance to users in the construction of exhaustive customer journey maps. Developed by Section School, it serves as a tool to facilitate a thorough analysis of customer experience.

It aids in the identification of main stages in customer journeys, pinpointing pain points in customer service, and developing strategies to enhance customer loyalty and retention.

This GPT also assists in creating personas that effectively represent the target audience. It requires ChatGPT Plus for functioning. Overall, Customer Journey Mapper is an essential GPT for businesses or users looking to enhance their understanding of customer journeys and strategies to optimize the customer experience.